I've been shopping online for decades, for both myself and for gifts. At work, I look at online stores with a critical eye for hours every day, assessing navigation, shopping carts and ease-of-ordering. My take on shopping via the Internet is very multi-dimensional. Although I find some things that don't work, I find plenty more that does.
Although I too have occasionally experienced what Delia Ephron called out as the "Hell of Online Shopping," in her opinion piece for the New York Times, I'm not even tempted in the slightest way to stop shopping online.
